# How do I contact Wardmint?

> Write to support@wardmint.com for orders, DNS and transfers, or abuse@wardmint.com to report a phishing domain. Support replies by email, 7 days a week.

- URL: https://wardmint.com/contact/
- Last updated: 2026-11-12
- Publisher: Wardmint (https://wardmint.com)

Two email addresses cover every case. Here is which one to use and what to put in the message.

**Quick answer — How do I contact Wardmint?**

Email **support@wardmint.com** for orders, top-ups, DNS, renewals, transfers and corrections to this site, or **abuse@wardmint.com** to report a phishing site on one of our domains. Support: email replies within 12 hours, 7 days a week, including help with DNSSEC, CAA records and abuse reports. Write in English and name the domain concerned.

## Contacts

| Attribute | Value |
| --- | --- |
| Support | support@wardmint.com |
| Abuse reports | abuse@wardmint.com, no account needed |
| Support replies | email replies within 12 hours, 7 days a week, including help with DNSSEC, CAA records and abuse reports |
| Abuse acknowledgement | an acknowledgement with a reference number |
| Language | English |
| Operator | DomaineGoat LLC, incorporated in Panama |
| What we never ask | We never ask for your password, your account number or your domain transfer (EPP) codes by email or chat |

## Which address should I write to?

| Your case | Address | Include |
| --- | --- | --- |
| A payment, a top-up or a refund of the minimum-top-up part | support@wardmint.com | The coin, the amount and the transaction ID |
| DNS, DNSSEC, CAA or forwarding | support@wardmint.com | The domain and what you set |
| A transfer or the EPP code | support@wardmint.com | The domain and the destination registrar |
| Domain protection: add, keep or end | support@wardmint.com | The domain and the word Domain protection |
| A phishing, malware or fraud site on a Wardmint domain | abuse@wardmint.com | The URL, a dated screenshot and the evidence |
| A UDRP provider's notice | abuse@wardmint.com | The case number and the provider |
| A mistake on this site | support@wardmint.com | The page address and the correction |

## What should I put in a support message?

**Name the domain and describe what you expected to happen.** For a payment, add the coin, the exact amount and the transaction ID. For DNS, paste the record as you entered it. One message per problem is quicker to answer.

We never ask for your password, your account number or your domain transfer (EPP) codes by email or chat. A message that asks for them did not come from us.

## How do I report abuse?

Write to abuse@wardmint.com; no account or form is needed. The [abuse page](https://wardmint.com/abuse/ "How do I report abuse on a Wardmint domain?") lists what a useful report contains and the time we take for each type of report.

## Where do legal requests go?

Send them to support@wardmint.com, addressed to DomaineGoat LLC, incorporated in Panama. We release the data we hold only when Panamanian law requires it (a Panamanian court or prosecutor's order), or in a UDRP case. A complaint about copyright, defamation, politics or a competitor leads to no action on the complaint alone; it takes a decision that binds us.

**Looking for an answer first?** Most questions about prices, payment and transfers are in the FAQ. [Read the FAQ](https://wardmint.com/faq/ "What should a crypto project know before buying defensive domains?") · [Check your variants](https://wardmint.com/app/domains/?lang=en)

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Wardmint: Wardmint registers the defensive domains a crypto project needs — its own name across the extensions phishers use, its own typo and look-alike variants — paid in crypto with no KYC: no ID, only one verified email per domain. It is run by DomaineGoat LLC, a company registered in Panama; domains are registered through its ICANN-accredited registrar partner. A .com costs $12.49/year, the same price every year.